Video Transcription: Black Characters in Children’s Books

Celebrate Black history with children of all ages, by reading stories about Black leaders and change-makers.

For centuries Black Americans have overcome adversity and made their mark on the world. And it’s important to celebrate those themes in children’s literature.

It’s equally important to depict Black joy, ease, and comfort, and not just stories of overcoming oppression.

Books that center relatable and casual Black characters, help positively shift the image Black children see of themselves.

Here are three children’s books that you should consider adding to your rotation year-round.

Hair Love is a beautifully illustrated story, about a father giving his daughter an extra special hairstyle. The story positively depicts the bond between father and daughter, an ode to self-confidence, and the beauty of Black hair.

Gabe the Mighty is a series of books, that are designed to tell the imaginative stories of boys of color. These books are dedicated to painting a positive self-image for these young boys, and gives them an opportunity to fall in love with reading. In this installment of Gabe the Mighty, Gabe must clean his room while also fighting off imaginary messy minions.

Grace for President tells a story of a young girl’s ambition to become president of the United States. To prepare for her career in politics, she decides to run for class president at her elementary school. The story centers Grace’s tenacity and civic-mindedness, while also educating the reader on the American electoral college system.

Black history is not just the past. It’s happening right now. By meeting the need for more Black stories, we’re elevating future Black change-makers, and their accomplishments.

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This video is based on March 2020 recommendations

Video Transcript: Corona Virus Precautions

This video will cover some of the precautions and preventative measures to take regarding the Coronavirus also known as COVID-19.

Symptoms to look for include fever, shortness of breath, and coughing. If you suspect you have Coronavirus call your local hospital or doctor’s office and explain your situation. They will direct you on the best course of action to take.

Some preventative measures you can take are:

• Stay home if you are sick.
• Avoid large crowds or densely populated areas.
• Cover your coughs and sneezes. Remember it is best to cough or sneeze into the inner side of your elbow to avoid getting germs on your hands.
• Avoid touching your eyes, mouth, and nose.
• Disinfect commonly used surfaces around the home and office to help curb the spread of the virus. The CDC recommends cleaning your phone at least once per day.
• Wash your hands frequently with soap for at least 20 seconds and use hand sanitizer between washes or when you’re on the go.

With the tips in this video, you can help protect yourself and prevent the spread of the Coronavirus and other respiratory viruses.

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Video Transcription: Onboarding Introductions

Hello, and welcome to Vyond. In this video, I’m going to introduce you to each of the teams here at Vyond’s San Mateo office, and let them give you a little explanation of what they do.

The Vyond human resources team manages all employee-related activities. Which include recruitment, payroll, benefits, performance management, training, employee relations, and more, in order to ensure that employees are fully equipped to be productive and successful members of the company.

Our customer success department is broken down into four teams. My team, the support team, answers technical questions and video-making inquiries from customers, and to use our Vyond Studio expertise to help them make great videos. Our customer relationship managers on Erin’s teamwork directly with an assigned group of customers, to help them be successful long-term.

IT in San Mateo configures and maintains the network and hardware for you. IT also works with customer success and clients to troubleshoot complex technical issues.

And our project management team organizes and tracks large company initiatives, like our rebrand project, or our ISO security and GDPR compliance.

The marketing team runs campaigns and events to generate awareness and promote our product. We create content to educate our customers about video and Vyond Studio. And we work closely with other teams to support their communication needs.

The Business Development team is responsible for securing and managing all technology in video production partnerships, resellers, and affiliates. Our team also manages small business sales.

Our sales team works to sell our product to large organizations. The team is broken down into two main groups. Inbound sales development reps work to set meetings with large organizations. And our account executives then work with those prospects to the point of sale. Once a large company becomes a customer, they are introduced to our customer relationship managers on Erin’s team for onboarding and continued learning.

And finally, the accounting department is in charge of managing Vyond’s receivable and payable finances. We also plan, audit, and generate financial statements to report on the health of the company.

Well, there you have it. That’s our San Mateo office. I hope you enjoyed this brief introduction. Welcome aboard.

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Video Transcription: Tips for Successful Support Calls

Hello. Is there something you need? Hi, how can I help you today?

When talking to customers, it’s always important to keep pitch, tone, and vocal inflection in mind. Hi, this is Roshni from Vyond. How can I help you today?

Hi there. I need some help with my account.

Acknowledge the customer by IDing the company, sharing your name, and offering to help. Lastly, make sure to actively listen to customers. You can do this by listening for contextual cues, meaning, and not letting things go in one ear and out the other. Thanks for watching.

Create Your Own Animated Videos

There’s a reason why Vyond is the leading platform for creating your own videos. Robust and powerful customization features are all wrapped into our simple, easy-for-everyone studio that comes fully loaded with everything you need to build engaging video experiences.

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