Today’s modern office is chock full of channels for communicating with our colleagues.

It’s best to send quick updates asynchronously, especially if the employees work outside the office. Survey says 52% of remote workers prefer to avoid real-time conversations, opting for email when it comes to external communication.

Surveys also say that 54% of employees feel emails can lead to miscommunication and many have a hard time getting responses to their emails, too. If it’s a quick question that doesn’t require too much follow-up to answer. Use instant messaging.

What if you need to brainstorm for a new project? When working with brand new divergent ideas, it’s better to hop on a quick call instead of relying on written communication. A majority of employees say it’s hard to capture complex topics or data. 47% find it difficult to spark a brainstorm with text-based communication.

Remember that 44% of employees find it frustrating when colleagues communicate something in the wrong place with a little forethought for the channel you choose.

Video Transcript: Ping, Ring, or Email

Today’s modern office is chock-full of channels for communicating with our colleagues. Can you spot the right one for these common messages? Let’s play Ping, Ring, or Email!

Would you ping, ring, or email a client with a project update?

Uh, ring?

Ooh, nope! The answer we’re looking for is “Email.” For external contacts, it’s best to send quick updates asynchronously — especially if they work outside the office.

Survey says 52% of remote workers prefer to avoid real-time conversations, opting for email when it comes to external communication.

Next up: how should you ask your teammate a quick question?
Ping?
Ding ding ding! The answer is ping!
Survey says that 54% of employees feel emails can lead to miscommunication, and many have a hard time getting responses to their emails, too. If it’s a quick question that doesn’t require too much follow-up to answer, use instant messaging.

What if you need to brainstorm for a new project?

Ring!

Ring is right, I just like that buzzer sound.

When working with brand-new, divergent ideas, it’s better to hop on a quick call instead of relying on written communication.

A majority of employees say it’s hard to capture complex topics or data in written messages, and 47% find it difficult to spark a brainstorm with text-based communication.

That’s our game, folks! And remember: 44% of employees find it frustrating when colleagues communicate something in the wrong place. With a little forethought for the channel you choose, everybody can win big.

Create Your Own Animated Videos

See where your creativity can take you with a Vyond free trial.

The post Ping, Ring, or Email appeared first on Vyond.

The post Digital Citizenship Training by Digital Respons-Ability appeared first on Vyond.